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Video Bridging and Gateway Services
VG Connect's Video Bridging and Gateway Services is a full-service, multi-point conferencing solution. Whether you need to bring together 3 sites, 25 sites or more, our experienced video bridging professionals are available 24 hours a day, seven days a week to help you coordinate and schedule your next videoconference.
Based on the Cisco's Codian and Polycom RMX platforms, VG Connect's state-of-the-art bridging infrastructure can host multiple individual conferences with up to 30 interactive participants in any combination of IP, ISDN and VOIP from most any location worldwide. With ease, you can connect to your conference from your boardroom, your home office laptop (PC or MAC), or your office desktop. You can also access conferences via audio over a telephone or mobile device.
There are many different screen layout options available (see below).
Screen Layout Options
(Available screen layouts)
(Commonly used screen layouts)
Both on-demand (per hour) services or ongoing (bundled bridging) services offer affordable rate plans. Video Guidance has developed unique price plans that will provide a cost-effective solution for your company that include the following features:
VG Connect Bridging and Gateway Services
- Multi-rate conversion
- Enables sites connecting via ISDN and IP at different speeds and protocols to participate in the same conference.
- Network gateway services
- Allows ISDN and IP endpoints to converge and communicate in the same call.
- Continuous presence
- Allows you to choose the best visual layout for your call.
- Voice-activated switching
- Ensures that the person talking is the person you see on the screen.
- Presentation viewing
- Allows a presentation to be shared with the other participants.
- User scheduling portal
- Allows for easy access to bridging services.
- Audio add-on
- Allows participants to join the audio portion of the call.
VG Connect's Bridging with Conferencing Support Services
- Reservations and confirmations
- Our scheduling tool ensures your conferences are scheduled and confirmed.
- Dial-in/dial-out:
- Allows you to specify meeting initiation by users or Video Guidance technicians.
- Site certification and registration
- The first step in making sure the call connects the first time.
- Conference pretesting
- Video Guidance technician ensures conference readiness.
- Meet, greet and guide
- A bridge technician welcomes sites, checks audio and video quality and is at your disposal for the entire conference.
- Live assistance and meeting monitoring
- Conferencing technician views and listens to your videoconference to ensure there are no technical difficulties and to make any requested changes to your meeting options.
- Conferencing reporting and event management
- Robust reporting shows your company's use of our services.
- Conference connect and disconnects
- Video Guidance ensures all conferences have been disconnected following your call to minimize costs.
Imagine the Possibilities!
Video Guidance's consultative approach uncovers your company's mission critical, revenue-generating requirements and identifies the best visual application to meet your business goals.
Simplifying the Possibilities
Our 7-Step Process is designed to ensure an optimal solution:
| Step 1 | Assessment & design |
| Step 2 | Select equipment |
| Step 3 | Select service plan |
| Step 4 | Room and application optimization |
| Step 5 | Service activation and training |
| Step 6 | Call anyone |
| Step 7 | Customer support |
Learn about the Possibilities.
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